Frequently Asked Questions
Everything you need to know about your Ducati Omaha gear and apparel.
How long does shipping take for apparel and riding gear?
Orders for in-stock items are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days, depending on your location.
What is your return policy for lifestyle apparel?
We accept returns on unworn lifestyle apparel with original tags attached within 30 days of purchase. Please note that high-performance safety gear must be in brand-new, unused condition to qualify for a return.
How do I ensure I am ordering the correct size?
Each product page includes a specific size chart provided by Ducati. We recommend measuring yourself while wearing your typical riding layers to ensure the most accurate fit for technical jackets and leathers.
Do you offer international shipping for Ducati merchandise?
Yes, we ship Ducati apparel and accessories worldwide. Shipping rates and delivery timelines are calculated at checkout based on the destination country and package weight.
Are the items on your site authentic Ducati products?
Absolutely. Ducati Omaha is an authorized dealer, and all items in our store are 100% authentic, officially licensed Ducati products sourced directly from Italy or Ducati North America.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.